K10 services | Employment & skills brokerage

Delivery & Impact Measurement

Employment & skills brokerage

We recognise that, despite the best intentions of all involved, commitments to place local people into the jobs created locally by major development schemes are often unachieved.

A key reason for this is the challenge of meeting the very specific needs of the construction industry through mainstream employment support, which can result in ineffective matching between the needs of the employer and the skills of the candidate. This is demotivating for all involved.

We have deploy our significant sector knowledge and our client-focused approach to deliver robust employment brokerage services for major schemes across London.

Case Study: London Legacy Development Corporation

The London Legacy Development Corporation (LLDC) was formed in April 2012 to use the once-in-a-lifetime opportunity of the London 2012 Olympic and Paralympic Games to develop a dynamic new heart for east London, creating opportunities for local people and driving innovation and growth.

K10 provided support to LLDC across each of the Olympic projects to ensure that all construction activities presented accessible, inclusive training and employment opportunities for Londoners. A key element of this was the provision of a targeted job brokerage service that effectively matched the human resource requirements of the contractors on each site with Londoners. K10’s understanding of the specific skills and qualifications required for each trade was at the heart of the success of this service.

We recognise that effective brokerage is about recognising that there are a number of customers whose needs must be met by the service provided: the contractor; the employment agency promoting potential applicants and the applicant themselves

The key success activities at the heart of K10’s  effective brokerage model include:

  • Effectively engaging with construction projects and the project team to develop a clear understanding of the labour force plans and recruitment requirements across the supply chain for each job, as well as any specific requirements for local labour, such as those required as part of Section 106 obligations.
  • Effectively engaging with agencies and intermediaries to support them to identify and plan for the anticipated labour requirements. K10 is also able to provide outreach services directly for our clients and has done so on many occasions.
  • Supporting all parties to establish a clear delivery plan for how they will work together, with a focus on ensuring that the employment opportunities that are genuinely accessible to local people are identified and prioritised as key targets.
  • Supporting all parties to mobilise and deliver this plan, together with the provision of pastoral support for local people placed into employment, to ensure that they are able to succeed in their new roles.
  • Monitoring and evaluating the performance of the services provided and the successful progression of the individuals supported.